Cortal Sucks Customer Reviews and Feedback

Cortal Consors SA was a European broker in personal investing and online trading. Formed by a merger of French company Cortal and German company Consors, they launched a 2003 rebranding campaign. Cortal Consors was a subsidiary of BNP Paribas.By 2010, Cortal Consors had more than 1 million customers in three countries (France, Germany and Spain). In 2013 BNP Paribas launched its new direct bank, Hello bank! in France and a few other European countries to replace Cortal Consors. In December 2014, services in Germany were relaunched under the Consorsbank brand, adopting a very similar logo to Hello Bank!. In 2015 the accounts of French Cortal Consors customers were transferred to Hello bank! France and in 2016 Cortal Consors France ceased its operations. In Spain, services are now offered under the "BNP Paribas Personal Investors" brand.

One disgruntled customer shared this in a review, " Bad experience while opening a trader account while staying in Asia. Email answers took weeks to be answered. It came out that they didnt close my account that I terminated many years ago. *NO* customer orientation! They expected me to have access codes of the account I terminated many years ago. Eventally, I called them (from Asia!). Got a guy called Mr. Bitsch on the phone. He did not show any tendency to solve the actual issue. Instead he blamed third parties: "We have no influence on how our data are sent out". Alltogether, I strongly reommend to stay away from Cortal Consors!"